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What’s your review verification process?

To verify a review, Xeplanner must receive either a signed contract or a proof of payment directly from the reviewer confirming they were a legitimate client of the vendor they submitted feedback for. When a vendor disputes a review, that review is temporarily...

How do I dispute a review my business received on Xeplanner?

If you received a review from someone you NEVER conducted business with or believe the review may otherwise violate our Terms of Use, we encourage you to dispute the review. To dispute a review, please contact us and report the content to us, so we can further...

Does Xeplanner verify the content of reviews?

No. Xeplanenr does not make judgments on the veracity of opinions or statements made in a review. The reviewer is responsible for any opinions or content they post on Xeplanner. Xeplanner will ONLY confirm that the review was posted by an individual who conducted...

What is your review policy?

Per our Terms of Use, all reviewers leaving reviews must have conducted business with the vendor they post feedback for. Regardless if services are terminated before the event date, if business interactions took place then that client will still be permitted to post a...