How does user discover inspirations on Xeplanner?

Jan 10, 2020 | Inspirations, Vendor FAQs

Users are looking for local wedding ideas and inspirations on our Inspiration Search Page on a daily basis. On the inspiration search page, users will be able to filter the inspirations by the following filters: By Vendor Categories Looking for inspirations by vendor...

How can vendors increase brand awareness for free on Xeplanner?

Dec 12, 2019 | Inspirations, Vendor FAQs

Whether you are a boutique store who just started the business or a multi-national brand, at Xeplanner, everyone has an equal chance to be listed at the top of the inspiration search page without spending a dime. Today we are going to share how inspiration works on...

How can I respond to a customer review?

Jul 9, 2019 | Reviews

You can respond to your customer reviews to show your appreciation of their reviews or use it as an effective tool to mitigate brand damage if your discussion with the client is unsuccessful. Here are some tips of responding to negative reviews: Be direct and to the...

What can I do if my business receives a negative review on my Storefront?

Jul 9, 2019 | Reviews

Unfortunately, negative reviews are normally unavoidable as part of doing business but don’t be defeated to read the occasional negative review. Instead, view it as an opportunity for growth and improvement. If you do not agree with a review of your business, we would...

Can Xeplanner share the reviewer’s information?

Jul 9, 2019 | Reviews

No, we cannot. Due to our Privacy Policy, we cannot disclose any of the reviewer’s information. Share...